![]() ![]() ![]() Since the ftp protocol sends commands/data in the clear, it's not secure. If you are trying to use port 21, then you need an ftp server to be configured and running on your Linode to handle ftp requests. It's secure and most likely already set up. ![]() If you don't want to do that, use port 22. Unless you installed & configured it yourself, there is probably no *ftp* server running on your Linode. Because of this, use of *ftp* is mostly discouraged these days. Since the *ftp* protocol sends commands/data *in the clear*, it's **_not_** secure. If you are trying to use port 21, then you need an *ftp* server to be configured and running on your Linode to handle *ftp* requests. Make sure your server is listening for login requests The port you're connecting with (SSH and SFTP use port 22, but FTP uses port 21) I can't connect to my host using FileZilla/FTP Authentication failed, Could not connect to server Connecting to a remote server via FileZilla is like connecting to a remote server any other way, so you'll need to make sure you're providing the correct credentials and that the server is set up to receive those connections. Hope this helps! Hey The error you're seeing isn't super uncommon. Make sure your server is listening for login requests The port you're connecting with (SSH and SFTP use port 22, but FTP uses port 21) To give you a quick overview, you'll want to check the following: We have another good Community post that goes over troubleshooting this error here: If you find any issues using FileZilla please feel free to contact us on live chat or via the ticket system.Description Hey The error you're seeing isn't super uncommon. Now you just connected via FileZilla to your server and you are able to upload or download files. ![]() To get the program to remember this preference, tick the box that says "Always trust" and the program won't ask you to confirm this again. Note that in the password field you need to use your Multicraft password.Īccept any certificates that may pop-up during this process. On this page you'll be able to see your FTP Credentials, which you must use on FileZilla.Ĭopy those credentials from Multicraft and paste them into the appropriate fields on FileZilla. You can use the article Getting Started! - Accessing your Server Control Panel to access your server control panel.Ĭlick on Files and then click on FTP File Access. To connect to your server you just need to: Install it into your PC by double-clicking on the file you downloaded.Īfter installing FileZilla, you will need to connect it to your server in order to be able to upload or download files. In order to download and install FileZilla Client please do the following:Ĭlick here and download FileZilla Client. You will need to first download and install the FileZilla client into your PC. □ Downloading and Installing FileZilla Client □ Here is our guide for using WinSCP and here is our guide for using Cyberduck.īoth FileZilla and Cyberduck have versions for Windows and MAC.īe sure to download and install in your PC FileZilla Client, not the server version.Īlso, you need to use Filezilla for uploading and downloading files as the Multicraft FTP has limitations on download/upload of files. Please note that if you have any issues using FileZilla you can try WinSCP or Cyberduck as an alternative. Please don't download and install Filezilla Server, this is the wrong version and won't work for your needs. There are currently two FileZilla versions available to download:įileZilla Client is the correct software program that you have to download and install to access your server files properly. This amazing software allows you to transfer files from your local computer to your server. FileZilla is a free FTP software program. ![]()
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